About

How to get support for a theme issue or question

You can use the contact form to raise a support ticket. Please make sure to include a link to the store that is using the theme and if you need support for a technical issue, please include detailed steps to recreate the issue.

What does theme support cover?

Free theme support covers bug fixes and help with theme settings. We can also help you with some minor modifications (e.g. a small CSS snippet to change a color of a specific item). Theme support includes: • Bug fixes (original theme code only) • Help with theme settings It doesn’t include: • Integrations with third party apps • Investigating Read more

What are your normal support hours?

Please note that normal support hours are Monday to Friday, 9am to 5pm GMT but we’ll often reply outside those hours whenever possible. We aim to reply to all emails within 24 hours. You can use the contact form to get in touch. All theme support is handled by email. With multiple clients in different Read more

Sunrise Changelog

v11.05.01 Add support for Gift Card Recipients and Follow on Shop v11.04.01 Add support for sections groups & predictive search updates v11.03.01 Added a new block on the product page, Complementary products. To select complementary products, add the Search & Discovery app. Learn more v11.02.01 Add theme locale for Italian v11.01.01 Add country selector for Read more